Sales Management Essay Example | Topics and Well Written Essays - 1500 words - 4

Sales Management - Essay Example Direct mail incorporating an 800 number can be used similarly to the Yellow Pages, as can advertising in many other media.  «Outbound telemarketing takes many forms, but it most resembles traditional, unsolicited door-to-door sales. Contacts are made through cold calls (random), warm calls (referrals) or hot calls (customer-initiated requests for information)†2. For example, manufacturers who were primarily communicating with customers through nonintegrated channels are now finding it is possible to reach them also through telemarketing efforts at a substantially lower cost than other integrated channel alternatives. In this case, manufacturers increase their channel control by adding an additional in-house channel (telemarketing) while keeping cost efficiency high through the application of information technology. At the same time, firms must move with caution as the increase in integration is likely to result in less flexibility. However, the net result is that new technolo gies allow firms to enter customer segments much more easily than before. In other words, market entry barriers are no longer so high, as new technologies enable firms to enhance market coverage while containing costs3. Both direct selling and direct marketing make wide use of telemarketing techniques. Studies noted earlier show that the public perceives some disadvantages in buying from a telemarketing firm. Evidence also exists that image questions still haunt the perceived legitimacy (e.g., pyramids) and ethical propriety of direct selling, as well of selling in general4. Major negative factors attributed to telemarketing by a cross section of consumers are high-pressure selling, unreliable salespeople, and loss of contact after the sale. While some instances of these behaviors undoubtedly exist, they are far from endemic to the industry. These image problems should be addressed and alleviated job satisfaction, commitment, and productivity and

INTERPRETING CRIME AND CRIMINALS SC2034C Essay Example | Topics and Well Written Essays - 750 words

INTERPRETING CRIME AND CRIMINALS SC2034C - Essay Example I used textual /narrative analysis to evaluate the effectiveness of the programs and the interview. It has been found out the vital successes have been obtained from the current methods of addressing crime prevention in Southwark, which could serve as reference for other related researches and studies. My report focuses on teenage anti-social behaviour and the effectiveness of the current methods such as the Anti-Social Behaviour Order (ASBO) and the Karrot Project implemented by the local council in cooperation with the police of Southwark. Teenage anti-social behaviour covers a variety and a number of deviant acts that cause disturbance to other people within a certain jurisdiction. Because of the relatively significant number of teens in Southwark and their propensity to exercise anti-social behaviour, such focus is important to study. It has been a topic of interest primarily because it is a widespread reality that takes its toll on residents and other people. Hence, a lot of methods, programs and initiatives have been proposed to combat this ever-growing problem but no particular research study focuses on the effectiveness of such methods. Anti-social behaviour per se has been a topic of numerous researches and studies as this has been a worldwide reality drawing sociological , cultural and logical bases. However, the effectiveness of ASBO and other current methods to prevent anti-social behaviour have not been fully explored. Hence, I am making this report. I will use a qualitative research approach to discuss teenage anti-social behaviour and evaluate the current methods and programs undertaken by the locality of Southwark to address this. I will also use a case study on teenage anti-social behaviour together with my interview with Sergeant Levick, Coordinator of Anti-social behaviour of Southwark Police to evaluate the ASBO and the Karrot Project in light of the use of narrative

The Annual Report Project Essay Example for Free

The Annual Report Project Essay General Electric, short as GE, is a leading multi-industrial company involving in energy, appliance, finance and transportation businesses. It has more than 100 years of history, and generally be viewed as one of the most successful product and service providers across continents. GE has gross revenue of more than 147 billion dollars, and is currently ranking No.6 in Fortune 500 U.S. by revenue. A. Introduction General Electric Company (GE) is a multinational conglomerate corporation headquartered in Fairfield, Connecticut, United States. Its core business contains four segments, including Energy, Finance, Technology infrastructure, and Consumer and Industrial. GE was founded initially by Thomas Edison, and then merged with Thomson-Houston Electronic Company in 1892. It was one the original 12 companies that were included for Dow Jones Industrial Average calculation in 1896, and is the only one that still being listed as of today. * Name of the Chief Executive Officer: Jeffrey R. Immelt * Corporate Headquarters: 3135 Easton Turnpike, Fairfield, CT 06828 * Ending of last fiscal year: Dec 31, 2011 * Description of the company’s principle products or services: General Electronic contains four major business sectors. GE Energy is constructed by two major departments. The Oil Gas department is a drill solution and refinery service provider, and the power department is one of the leading manufactures in designing and producing innovative, reliable, efficient, and high-performance jet engines. GE Technology Infrastructure is a business group dealing with machine production for healthcare and transportation. GE Capital is the financial service provider primarily focuses on loans and leases that it underwrites to hold on its own balance sheet rather than on generating fee by originating loans and leases. GE Home Business Solutions is another GE major business unit composed of intelligent platforms department and lighting department. The intelligent platforms are involving in producing next generation hardware and software for industrial control, and lighting department mainly engaged in home appliance production and maintenance. * Main geographic area of activity (in order of revenue significance): United States, Canada, Europe, Asia, Australia, Africa. * Name of Company’s independent accountants (KPMG LLP). Base on the analysis of independent auditor, the GE consolidated financial statements released to the public presented fairly, in a whole, the financial position of GE as the date of Dec 31, 2011 and 2010. Also, the statements of operations and cash flows for the three consecutive years from 2009 to 2011 are conformed to U.S. generally accepted accounting principles (GAAP). The independent accountants also declared that the GE maintained effective internal control over financial reporting as of Dec 31 2011, according to the criteria established in Internal Control-Integrated Framework issued by COSO. * The most recent price of company’s stock and its dividend per share The current price of GE stock is $20.62 as of Nov 20, 2012. The most recent dividend payment date was Oct 25, 2012 (record date was Sep 24, 2012) with amount per share of $0.17. B. Industry Situation and Company Plans GE Energy unit is a product and service provider across different energy industries, including coal, oil, natural gas, nuclear power and renewable energy like wind or solar energy. In general, global energy business experienced a boosting period in the past twenty years due to the economic rapid growth in Asia. Coal, Oil and natural gas are top 3 widely used fossil fuels in energy industry, accounting for 55% of total energy demands. GE Energy has the advantage of applying advanced technology from drilling and production, liquefied natural gas pipelines and storage to industrial power generation and it is the largest natural gas provider in U.S. Based on GE’s patents on renewable energy, it greatly expands its business cooperation in Asia in the past three years within the countries that have great environmental issues, like China. In 2009~20011, GE acquired two wind turbine companies, Scan Wind and Wind Tower System, and became one of the largest engine manufactures, second o nly to well-known British company, Rolls-Royce plc. Healthcare in GE Technology Infrastructure business unit takes the dominant position in the field of diagnostic imaging service and integrated clinical system providers. While it has offices around the globe, the Healthcare department has major regional operation in Europe and Asia. Transportation in GE Technology Infrastructure business unit basically produces locomotive and its accompanied equipment, large electric motors and propulsion systems for mining, oil drilling and engine industries. Because of its comparative advantage of research and development, the GE Transportation unit experienced a fast expansion in the past several years, and in 2011 they announced plans to build another locomotive factory in Texas to meet the increasing demand. GE Capital has two major parts of services, aviation services, and energy financial services. The aviation service is responsible for the leasing of aircraft and associate equipment to airlines. According to 2005 Airfinance Journal Operating Lessor Survey, GE aviation service department is the largest aircraft lessor in the world by the fleet size. The success of this business is primarily due to the heavily competition between the airlines, and each airline company intends to lease cheap aircraft to reduce their cost. The capital intensive companies, like GE, has the advantage to meet their needs. Energy financial services department is primarily responsible for auxiliary role such as providing financial and technological investment in energy infrastructure projects around the world, and their major investments are the projects across the different business segment of the General Electric. GE Home Business Solutions is composed of GE Lighting and GE Intelligent Platforms. GE Lighting is well known for its household appliance traced back from Thomas Edison’s work on lighting. Because of its dominant position in the business, lighting department generates descent amount of the revenues for the whole group. In 2011 the gross revenue for GE Lighting is about 3 billion. Intelligent Platforms departments designs, manufactures, and supplies hardware and software products for industrial control and automation. Their hardware products including programmable logic controllers (PLCs), programmable automation controllers (PACs), as well as software products including supervisory control and data acquisition (SCADA) has good reputation in the market, its major role is to provide research and development support for other GE business units to evolve their products. The revenue in Intelligent Platforms is about 135 million, and is not a huge profit resource for the whole grou p.

Catcher In The Rye Essay -- essays research papers

Innocence, Compassion, and some ‘Crazy’ Cliff A novel, which has gained literary recognition worldwide, scrutiny to the point of censorship and has established a following among adolescents, The Catcher in the Rye is in its entirety a unique connotation of the preservation of innocence and the pursuit of compassion. With certain elegance the writer J.D. Salinger, substantiates the growth and perils, which lie between childhood and adulthood. Embellishing the differentiation between innocence and squalor in the grasps of society. The bridge that lies between these contrasting themes are personified through the novel’s protagonist, Holden Caul-field and his visualization of a cliff, which depicts a dividing point between the evident beginning and end. The connection, which binds this gap in reality, was made clear through a new found compassion, consummating Holden’s place in society through the realization of his surroundings from which he successfully cross es over. Focusing on the rebellious and confused actuality of adolescents stuck between the innocence of childhood and the corruptness of the adult world, this novel strikes a cord, which most adolescents can relate. The essence of the story The Catcher in the Rye follows the forty-eight hour escapade of sixteen-year-old Holden Caulfield, told through first person narration. After his expulsion from Pency, a fashionable prep school, the lat-est in a long line of expulsions, Holden has a few confrontations with his fellow students and leaves shortly after to return to his hometown, New York City. In the heart of New York City, Holden spends the following two days hiding out to rest before confronting his parents with the news. During his adventures in the city he tries to renew some old acquaintances, find his significance in the adult world, and come to grips with the head-aches he has been having lately. Eventually, Holden sneaks home to visit his sister Phoebe, because alone on th e streets he feels as if he has no where else to turn. Children are the only people with whom Holden can communicate with throughout the novel, not because they can help him with his growing pains but because they remind him of a simpler time (his inno-cence), which he wishes he could return. The trials of the adult world wear down Holden’s vision of a place in society, portraying innocence as a form of retreat from a confusin... ..., Salin-ger began publishing again and featured his stories in the Saturday Evening Post and Collier’s. By 1951, Salinger has established his reputation exclusively in The New Yorker and the popularity of his work was emerging among college students. And so, he re-leased The Catcher in the Rye, after working on and off on it for ten years. Although it was not an immediate hit it did give Salinger an increasing critical praise and respect. Eventually, as critical acclaim grew, the letters, autograph seekers, and interview-ers began hunting him down and so he became annoyed and moved to Cornish, New Hampshire, where he has lived ever since. While secluding himself from the rest of the world Salinger began work on Nine Stories, which includes a number of published short stories and introduces the Glass family, the central figures of his later works. Nine Sto-ries was published in 1953, after which Salinger published four lengthy short stories about the problems of the extreme ly bright and overly sensitive children of the Glass family. The books in this short story collection include Franny and Zooey (1961), and Raise High the Roof Beam, Carpenters and Seymour: An Introduction (1963).

Impact of Employee Motivation on Performance

International Journal of Business Trends and Technology- volume2Issue4- 2012 Impact of Employee Motivation on Performance (Productivity) In Private Organization 1Nupur Chaudhary, 2Dr. Bharti Sharma, 1Research Scholar, Suresh Gyan Vihar University, Jaipur, 2Associate Professor, St. Wilfred. College, Jaipur, Abstract – Doing Business all over the world is very challenging. Corporate performance and revenue growth are challenge by Internal and external operating environment factors.To survive in profitable way in the highly challenging and competitive global market economy, all the factor of Employee Retention & Production – machine, materials & men, – should be managed in a impressive way Among the factors of production the human resource constitutes the biggest challenge because unlike other inputs employee management calls for accomplished handling of thoughts, feelings & emotions to protected highest productivity.High productivity is a long-term benefits of Empl oyee motivation Motivated employee is a valuable asset which delivers huge value to the Organization in maintaining and strengthening its business and revenue growth. The attached project paper studies Impact of employee motivation on performance (Productivity) in private organization. Keywords: Motivation, Productivity, Employee satisfaction, Working Environment, Employee Performance: 1. INTRODUCTION 1. 1 Background of the Study Now days doing Business all over the world is very challenging. orporate performance and revenue growth are challenge by Internal and external operating environment factors To survive in profitable way in the highly challenging and competitive global market economy, all the factor of production – machine ,materials & men,– should be managed in a impressive way Among the factors of production the human resource constitutes the biggest challenge because unlike other inputs employee management calls for accomplished handling of thoughts, feelings & emotions to protected highest productivity. High productivity is a long-term benefit of Employee motivation. 1. 2 Research Problems Employees management guide to a competitive benefit in the form of more motivate workforce by extension improved operational & business performance. The research problem question to be answer in this research is to define the major factors that motivate employs in diverse companies and to see if there is any particular organization purpose that depends on organizational inimitability employee behavior. 1. 3 Objectives of the Research study Identify the factors that encourage positive motivational behavior among employees is the Objective of this research.This in turn would develop customer service, efficient time management in each organization. 1. 4 Limitation of the Research Study Research study can be briefly declared the limitation in following points: Title of the questionnaire about Motivation so that the respondents thought that they should b e precious by the motivation system earlier than filling the questionnaires. The length of the questionnaire – around 14 questions. The collective respondents will be analyzed and the results of the questionnaire will be documented 1. 5 Definition of Terms a.Motivation: Motivation is the word derived from the word ‘motive’ which means needs, desires, wants or drives within the persons. It is the process of inspiring people to actions to achieve the goals. In the work goal background the psychological factors motivating the people’s behavior can be- Job-Satisfaction Achievement Term Work, etc Need for Money Respect One of the most important functions of management is to create enthusiasm amongst the employees to execute in the best of their abilities. Therefore the role of a leader is to arouse interest in presentation of employees in their jobs.The process of motivation consists of three stages:- 1. A felt need or oblige 2. A incentive in which need s have to be aroused 3. When needs are satisfied, the satisfaction or achievement of goals. Note: motivation is an emotional fact which means needs and wants of the have to be tackled by framing an incentive plan. b. Employee satisfaction: Whether employees are happy and satisfied and pleasing their desires & needs at work. Many measures claim that employee satisfaction is a factor in employee motivation, employee goal. ISSN: 2249-0183http://www. internationaljournalssrg. orgPage 29International Journal of Business Trends and Technology- volume2Issue4- 2012 Achievement and positive employee confidence in the workplace. Employee satisfaction, while normally a positive in your organization, can also be a disappointment if ordinary employees continue because they are satisfied with your work environment. c. Employee Performance: The activity of performance ; of doing something fruitfully; by knowledge as famous from simply possessing it; A performance Comprises an event in which normal ly one group of people the performer or Performers act in a particular way for another group of people . Productivity: Productivity is that which people can produce with the smallest amount effort Productivity is a ratio to calculate how well an organization or individual, industry, country converts input belongings, labor, materials, machines etc. into goods and services e. Working Environment: Stresses, influences, and competitive, situation, civilizing, demographic, profitable, usual, political, regulatory, and environmental factors that effect the survival, operations, and development of an organization. We have a tendency, however, to hear about healthy work environments.A work environment does not require a job. It requires that work has to be done in some place. These can also be considered work environments. 2. LITERATURE REVIEW 2. 1 Motivation 1. Payment 2. Promotion 3. Benefits 4. Recognition What Is Employee Motivation? Motivations are an employee’s intrinsic enthu siasm about and drive to accomplish activities related to work. Motivation is that interior drive that causes a person to decide to take action. An individual’s motivation is influenced by biological, intellectual, social & emotional factors.Motivation is a multifaceted; we can not easily define to motivation, intrinsic driving force that can also be influenced by external factors. Every person has activities, events, people, and goals in his or her life that he or she finds motivating. By using intrinsic satisfaction & extrinsic factor organization can inspire employee motivation at work. Fulfilling the employee's needs and expectations from work and the workplace factors that enable employee motivation – or not. These variables make motivating employees challenging. Some time employers fail to understand the importance of motivation in accomplishing their mission and vision.Even when they understand the significance of motivation, they lack the skill and knowledge to provide a work environment that fosters employee motivation. Here are thoughts about encouraging and inspiring employee motivation at work. Factors to Encourage Motivation. Management and leadership actions that allow employees, Believe about your employees strengths! Inquire employees what they want Teach employees to measure their own success. crystal clear communication about factors important to employees, Treating employees with respect, Providing regular employee respect, ? Feedback and training from managers and leaders, Industry-average benefits and recompense, Carry an idea notebook Explain your reward systems. Inquire employees for information about their performance. Communicate! Stop Distracting Employees 2. 2. Importance of Motivation Motivation is the most important factors influential organizational efficiency. All facilities organizational will go to waste in lack of motivated people to utilize these facilities efficiently. Every superior in the organi zation must motivate its subordinates for the right types of behavior.The presentation of human beings in ISSN: 2249-0183http://www. internationaljournalssrg. orgPage 30 International Journal of Business Trends and Technology- volume2Issue4- 2012 the organization is dependent on the capability in the motivation. Motivation is a helpful instrument in the hands of management in exciting the workforce. Motivation increases the willingness of the workers to work, thus increasing effectiveness of the organization. Best utilization of resources: – Reduction in Labor Problems: – Sizeable increase in production and productivity: ? Basis of Cooperation. Better Image: -. The human resource manager purpose should be to help the general manager in keeping the employees satisfied with their jobs. One more goal in organization is the goal for the services manager is to develop motivated employees and support their morale regarding their respective works. The performance will be poor if the employee is not satisfied & happy. Workplace dissatisfaction frequently leads organization and its employee’s poor performance. The Effect of Motivation on Employee ProductivityMotivated employees are inclined to be more productive than non-motivated employees. Most businesses make some pains to motivate workers but this is normally easier said than done. Employees are all individuals with different like’s dislikes and needs, and different things will motivate each. 1. Motivated Employees Are More Productive .If employee will satisfied and happy then he/she will do his /her work in a very impressive way, and then the result will be good, on the other hand motivated employee will motivate other employees in office. 2. Decision-making and practical ExpectationsIt is important to engage employees in the decision-making process, but create realistic expectations in the process. 3. Job Description, Work Environment and Flexibility Employee doing the right job fo r his personality and skill set, and performing well at the job greatly increases employee motivation and satisfaction. A safe and non-threatening work environment is necessary to maintain a high level of employee motivation. Flexible human resource policies, flexible time, work from home, childcare also be liable to have happier and more motivated workers. 4. Pay and BenefitsKeeping employees motivated with good benefits is easy. Where to draw the line at generous benefits that motivate all employees, versus raises and larger salaries to retain and attract the best workers and keep them happy and motivated to be working for you, are more difficult. . 5. Company Culture Creating a positive and employee-friendly company culture is a great motivational tool. 3. RESEARCH METHODOLOGY 3. 1 Research Design This is a descriptive . In this research we have enough data on the concept & research material . Questionnaire method is used for collecting data. 3. 2 Sampling ProcedureThe study shou ld be conducted with people from different locations. The questionnaires were e-mailed to 70 workers in Jaipur who working in various departments with different job responsibilities and organization position. 3. 3 Instrument Used: Survey can be defined as a method of primary data collection in which information is collected by email & analyzed. 3. 4 Scale Validity and Reliability The scales used to measure the variables in the questionnaire are Numerical scale. 3. 5 Data Collection Procedures Internet Surveys is used. For much research, data collection using the internet is frequently an effective method.In Internet Survey it is very easy to get the respondents feedback in short period of time. 4. DATA COLLECTION & ANALYSIS 4. 1 Introduction The data for the research has been collected using internet questionnaire. The questionnaire was distributed randomly to a sample of employees, over 70 employees who were working in various departments, with different job responsibilities and or ganization position. 4. 2 Data Analysis After collecting the filled questionnaire, they were analyzed for presentation of research findings under data analysis. 1. From how many years you are worked with the present organization?Less than 1 year|5|(7. 7%)| 1-3 years|15|(28. 8%)| 3-5 years|12|(19. 05)| 5-10 years|21|(40. 4%)| The research was directed to find information on the duration of service the employee has been with the organization. Survey results indicated that highest number of 21 40. 4% respondents had been working between 5-10 years and this followed by 15 respondents 28. 8% who have been with the organization between 1-3 years. Respondents who have been working for the shortest period of time less than 1 year stood with 5 respondents 7. 7%. 2. In which department you are work in? Finance and Accounting|2|(5. 60%)|ISSN: 2249-0183http://www. internationaljournalssrg. orgPage 31 International Journal of Business Trends and Technology- volume2Issue4- 2012 Perceptions||Agr|S ome|Neutral|Disagre| Strongly||ee|what||e| |||Agree||| supervisor listens|20|24|7(13. 21|23. 77%)| to me||||%)|| supervisor|is||||| knowledgeable||||| about my work|17|25|8|3| supervisor is fair|12|23|16|2| supervisor|||||| supports personal||||| Development||11|27|13|1| supervisor|has||||| down-to-earth|||||| expectations||10|26|13|4| about my work||||| Human Resource Management|9|25%| Information Technology|2|(5. 60%)| Manufacturing|5|(13. 9%)|Research and Development|11|30. 6%| Sales and Marketing|7|(19. 4%)| Other (please specify)|17|| Regarding the inquiry on the nature of work performed by the respondents, a highest number of 11 respondents 30. 6% were engaged in Research and Development. With 9 respondents 25% came next for Human Resource Management. Sales and Marketing 7 (19. 4%), Manufacturing 5 (13. 9%)IT and Finance & Accounting 2 (5. 60%) 3. What is your job responsibility? Operative Employee|33|(63. 50%)| Supervisor|13|(25. 28%)| Manager|5|(9. 6%)| Senior Management|1|( 1. 9%)| The research inquired to find the nature of jobs of respondents.The research showed that highest number 33 respondents 63. 50% were engaged in operative employee related job responsibilities and this closely followed by 13 respondents 25. 58%. These were followed next by Manager which is 5 (9. 6%) & Senior Management that is 1 (1. 9%). 4. How much satisfied you are from the present organization? Very Satisfied|6|(11. 5%)| Satisfied|32|(61. 5%)| Neutral|10|(19. 2%)| Dissatisfied|4|(7. 7%)| Very Dissatisfied|1|(1. 9%)| The research was directed to find how satisfied the respondents are with their present organization and results shows that Very Satisfied 6 (11. %),Satisfied 32 (61. 5%)Neutral10 (19. 2%),Dissatisfied 4 (7. 7%) Very Dissatisfied1 (1. 9%) 5. About your supervisor / manager An inquiry was made to know what kind of perceptions the employees have about their supervisor and manager. Results indicated the following: Supervisor Listens to employees Positive Agreement:| 44 (83. 02%)| Neutral:|7 (13. 21%)| Disagreed:|2 (3. 77%)| Supervisor Have knowledge about employee’s work Positive Agreement:|42 (79. 25%)| Neutral:|8 (15. 09%)| Supervisor being fair to employees| Disagreed:|2 (3. 77%)| Positive Agreement:|35 (66. 04%)| Neutral:|16 (30. 19%)| Disagreed:|2 (3. 7%)| Supervisor Support personal development| Positive Agreement:|38 (71. 70%)| Neutral:|13 (24. 53%)| Disagreed:|1 (1. 89%)| Supervisor has realistic expectation of employee contribution Positive Agreement:|36 (67. 92%)| Neutral:|13 (24. 53%)| Disagreed:|4 (7. 55%)| Supervisor being fair to employees| Positive Agreement:|35 (66. 04%)| Neutral:|16 (30. 19%)| Disagreed:|2 (3. 77%)| 6. How much satisfaction you are with you on the whole management? Perception||Very|Good|Neutral|Bad| |||Good|||| relationship with your|16|26|11|1| boss||||||| boss/supervisor's||11|26|15|1| management abilities|||||Communication|with|11|13|24|5| general management||||| appreciation|from|5|18|22|8| managemen t|||||| |||||| Career|development|5|19|22|7| support||from||||| supervisor|or||||| management|||||| An inquiry was made to know whether the employees are fully satisfied with their current management. Results indicated the following: Relationship you’re with boss Very Good:|16 (29. 63%)| Good:|26 (48. 15%)| Neutral:|11 (20. 37%)| Boss’s / Supervisor’s management abilities Very Good:|11 (20. 37%)| Good:|26 (48. 15%)| Neutral:|15 (27. 78%)| Bad:|1 (1. 89%)| ISSN: 2249-0183http://www. internationaljournalssrg. rgPage 32 International Journal of Business Trends and Technology- volume2Issue4- 2012 Communication with general management|| Very Good:|11 (20. 37%)||| Good:|13 (24. 07%)||| Neutral:|24 (44. 44%)||| Bad:|5 (9. 26%)||| Appreciation from management||| Very Good:|5 (9. 26%)||| Good:|18 (33. 33%)||| Neutral|22 (40. 74%)||| Bad:|8 (14. 81%)||| Career|development|support|from| supervisor/management||| Very Good:|5 (9. 26%)||| Good:|19 (35. 19%)||| Neutral:|22 (40 . 74%)||| Bad:|7 (12. 96%)||| 7. Mark your satisfaction level with your supervisor manager or management for response to suggestions proposed by you?Very Satisfied|5| Satisfied|29| Neutral|13| Dissatisfied|4| Very Dissatisfied|1| investigation on the satisfaction levels of employees to suggestions they propose to supervisor, manager and the management indicated that satisfaction registered with 29 respondents 55. 8% which is higher than employees expressing neutral with 13 respondents 25. 0% and 5 respondents 9. 6% were very satisfied employees and 4 respondents were dissatisfied employees. In this case, the highest respondents were registered by the satisfactions employees which is very good indication. 8.How much you give rating to your job satisfaction? Perception||Satis|Very|Un|Very| ||facto|Satisfa|sati|Unsatisf| ||ry|ctory|sfac|actory| ||||tory|| Recognition|for|30|11|8|3| your hard work||||| Development||25|4|18|6| opportunities|||||| available|||||| Your pay level as|25|6|11 |11| compared|to||||| similar position in||||| the industry|||||| Your performance|24|6|20|3| feedback|from||||| management|||||| With reference to job satisfaction in terms of the level of recognition employees 30 respondents 56. 60% were satisfied as against 8 respondents 15. 09% who were not presently satisfied with their work 9.How much satisfied you are with the level of training & development received? Whether the levels of training employees receive supports in the development of job treatment was inquired into and the response indicates the following. In respect of initial training and development which employees receive 32 respondents 59. 26% expressed satisfied while 21 respondents 38. 89% expressed dissatisfaction. As regard the ongoing training, 31 respondents 57. 41% expressed satisfied while 22 respondents 40. 74% expressed dissatisfied Perception|||Satisfa|Very|Unsati|Very| ||||ctory|Satisf|sfactor|Unsatis| |||||actory|y|factory|Initial|training|26|6|14|7| received|wh en||||| hired|||||||| Ongoing|training|19|11|13|9| necessary||to||||| perform your|job||||| well|||||||| Self|development|18|8|18|7| support||||||| Preparation|for|15|6|15|14| career||||||| advancement|||||| 10. Knowledge of your job among work force Perception||Stron|Agree|Agr|Neutral| |||gly|Somewh|ee|Disagre| ||||at||e| Workforce|has|8|27|15|2| job-relevant|||||| knowledge|||||| /skills necessary||||| for|successful||||| job completion||||| Information was also sought to find out whether the workforce around the employee has job-relevant knowledge and skills.Results obtained indicated that 35 employees stated in positive agreement and this contrasts with 2 employees who disagreed the workforce is capable of performing given tasks. 15 respondents were neutral being unable to agree or disagree to the stated inquiry. 11. Skills Development of employee Perception|||Strongl|Agree|Agre|Neutral| |||y|Somewh|e|Disagre| ||||at||e| Opportunities|are|8|20|18|6| given to get better||||| my s kills|for|the||||| job||||||| Supervisors/Team|7|21|18|6| Leaders|support||||| employees growth||||| Management||6|19|20|7| ISSN: 2249-0183http://www. internationaljournalssrg. rgPage 33 International Journal of Business Trends and Technology- volume2Issue4- 2012 imitate efforts to get better training on underperformers in my department Information on whether the workforce is given opportunity to improve their job skills results obtained indicated 28 employees 51. 85% were satisfied with agreement and against this a low number of 6 respondents 11. 11% disagreed to the issue and 18 respondents were unable to confirm their opinion either positively or negatively. 12. Employee Development Support. 34 respondents 62. 96% positively stated their satisfaction but against these nly 6 respondents 11. 11% expressed their disagreement. While 13 respondents 24. 07% were neutral being unable agree or disagree positively. To the inquiry whether the supervisor / team leader offer valuable informa tion on how increase productivity. Results obtained indicated that 34 respondents 62. 96% were in strong / somewhat agreement compared to 6 respondents 11. 11% who disagreed that management, supervisor and team leader offer great desired level of support. 13 respondents 24. 07% were unable to voice their convictions either positively or negatively. 13. Use of Right Employee TalentPerceptio|Stron|Agree|Agree|Neutral| n||gly|Somewh||Disagree| |||at||| Organizati|9|23|17|4| on|uses||||| my|talent||||| in the||||| workplace||||| To the inquiry whether the organization is making use of employee’s talent an overwhelming 32 respondents 60. 38% expressed in positive agreement while only 4 respondents 7. 55% expressed their disagreements implying the employee has various other talents but the management is not allowing him or her to initiate 14. Your Performance Expectation Understanding & Performance Appraisals Perception|Stro|Agree|Agr|Neutral| ||ngly|Somew|ee|Disagree| |||hat|||In my most recent|7|26|15|6| performance||||| appraisal,|I||||| understood what I||||| had to do to be||||| rated at|different||||| performance level (for example fully successful, Outstanding) The employees are capable to understand performance appraisals which the organization is carrying out every now and then, 33 respondents 61. 11% replied positively that they are able to fully understand what the appraisals demand or expect from them. Only 4 respondents 7. 41% denied that employees are able to understand them and to expect them to offer wholehearted collaborations to other employees.Perception||Strongly|Agree|Agree|Neutral| ||||Somewhat||Disagree| Supervisors/|5|29|13|6| Team||||||| Leaders|in||||| my|work||||| support||||||| employee|||||| development||||| 5. Conclusion 5. 1 Summary Employee Relationship with the boss had find as Good by 26 respondents 48. 15% as in opposition to only 1 respondent who registered Bad relationship. This report shows that the boss has very good rel ationship with employee all the issues which concern by the employees directly raise to top management or the boss solve the circumstances and keep a good progress and relationship with employees. 6 respondents 48. 15% were of the belief that Boss / Supervisors management ability as being good and this is a very good sign. It shows that employees totally trusting & regarding decisions of the top management. Communication with the boss / management also registered well with 24 respondents 44. 44% as against only 5 respondents 9. 26% who registered badly in communication. This is a good sign with high good communication between the boss & the employees. Acknowledgment from management was registered well with 23 respondents 42. 59% which is a good sign.Employees become proud that their efforts are being accepted. They will get more of interest in their jobs & keep trying to do more efforts. Career Development support from Supervisor/Management was also, listed as Good with 24 responden ts 44. 45%. 6. Conclusion Study shows that the employee motivation has direct impact on productivity and growth. A highly motivated employee invests his / her best hard work in carrying out each and every aspect of his / her duties and responsibilities. Improved job performances of the employee will add value to the organization itself and to the employee’s productivity.The experimental results ISSN: 2249-0183http://www. internationaljournalssrg. orgPage 34 International Journal of Business Trends and Technology- volume2Issue4- 2012 of this study show that the motivation of the employee has reward to the employee and the organization and the organization will keep the faithfulness of the employee at the high climax. Also, the employee will trust his /her organization, supervisor and top management. Form these observations of details it is very clear that business organizations can live and grow by taking care of their employees.In the free market economy under today's globali zation only organizations which follow high-performance paying attention on their employees can live and growth quickly and securely. References: 1. â€Å"Motivating and Retaining Top Talent through Employee Engagement† http://www. insala. com/Articles/employee-development/motivatingand-retainin-top-talent-through-employee-engagemnet. asp. 2. â€Å"Motivation as tool to improve productivity on the construction site. † http://www. cib2007. com/papers/CIDB2008%20 Final%20paper%20No 2024a. pdf. 3. The Influence of Employee Involvement on Productivity: A Review of Research- June 2000†. http://www. hrsdc. gc. ca/en/cs/sp/hrsd/prc/publica tions/research/2000- 002584/page03. shtml. 4. â€Å"The business impact of effective employee management. http://www. mckpeople. com. au/Sitemedia/w3svc 161/Uploads/Docume nts/2af1e130-34a7-4c38-9415-b7fa45a1a52c. pdf 5. â€Å"Value Creation-The Key Performance Indicators. † http://www. hkiaat. org/images/uploads/articles/V al ue. pdf. http://en. wikipedia. org/wiki/Motivation 7. Employee satisfaction http://humanresources. about. com/od/employees urvey1/g/employee_sat sfy. htm 7. Employee satisfaction http://humanresources. about. com/od/employees urvey1/g/employee_satisfy. htm 8. Employee Performance http://dictionary. babylon. com/performance 9. Ayeni, C. O. , & Phopoola, S. O. 2007. ‘Work Motivation, Job Satisfaction, and Organizational Commitment of Library Personnel in Academic and Research Libraries in Oyo State, Nigeria’, Library Philosophy and Practice 2007. 10. Balfour, D. , & Wechsler, B. 1996. ‘Organizational Commitment’, Public Productivity & Management Review, vol. 19, pp. 256-277. 11. Berger, J. B. , & Schwabo, D. P. 1980. ‘Pay incentives and pay atisfaction’, Industrial Relations, vol. 19, no. 2, 206-210. 12. Brudney, J. L. , & Coundrey, S. E. 1993. ‘Pay for performance: Explaining the differences in managerial motivation’, Public Product ivity & Management Review, vol. 17, no. 2, pp. 129-144. 13. Cote, S. , & Heslin, P. 2003. ‘Job Satisfaction and Organizational Commitment’. 14. Currall, S. C. , Towler, A. J. , Judge, T. A. , & Kohn, L. 2005. ‘Pay satisfaction and organizational outcomes’, Person ISSN: 2249-0183http://www. internationaljournalssrg. orgPage 35 PDF to Word[-;0] [-;0] – http://pdfonline. blogspot. com

The 12 Best Books on the French Revolution of 2019

E Commerce Online Shopping - 1409 Words

Unit 8 – E-Commerce Online shopping has caused many changes economically and socially. The rapid rise of online stores has caused changed for current stores to move to e-retail to reach a wider audience and to save money on things like renting out a building to set up. Now that most stores have a store to visit and an online store, it’s become much easier to distribute their products to a wider audience. Some people could be unable to leave their homes (due to disabilities and/or other issues), so it’s much useful when a particular store also has an online store. It also helps if there aren’t any physical stores around a particular area or if the store ships internationally, they can just order online and have it arrive. In addition, some stores even have some products and items that aren’t even sold in physical stores, and are only exclusive to their own online store. Because of reasons like that, more people are drawn to shop online as it gives people access to every single product they have on sale, and the customers don’t have to spend time travelling to reach a store, when they can browse for however as long as they like in the comfort of their own home. Bricks and clicks is a jargon term for a company or business who use online and physical outlets such as HMV, Argos and Tesco’s. Brick stores are businesses and companies who only have an exclusive psychical store, and don’t have a website for customers to access. The reason why they’re referred to as ‘bricks’ isShow MoreRelatedContent Marketing : Online Shopping ( E Commerce )2002 Words   |  9 Pagesmany companies launched a company website to promote their goods and services. These websites were mainly static with content never being updated thus doing very little to generate business or keep customers engaged. With the launch of online shopping (e-commerce) and a move towards buying from the comfort of one’s home, buyers’ required descriptive copy to be written for items they wanted to purchase. With the introduction of search engines, in particular, Google, these enabled searchers to quicklyRead MoreImpact Of Electronic Commerce On Physical Stores891 Words   |  4 Pageselectronic commerce to physical stores, it is necessary to look at e-commerce development brought opportunities and challenges on physical stores. In order to obtain real results, first of all, There is a comparison e-commerce and physical stores, And then analyze the electronic commerce brought opportunities and challenges on physical stores. Advantages of electronic commerce With the accelerated pace of life, some people do not have much time to go shopping, but they have shopping needs. InRead MoreElectronic Commerce And E Commerce1452 Words   |  6 PagesE-commerce Definition Electronic commerce or e-commerce is a term for any type of business, or commercial transaction, which involves the transfer of information across the Internet. It is often associated exclusively with online consumer shopping, but the term extends beyond that category. Additional businesses covered under the umbrella of e-commerce includes online auction sites, such as EBay, and businesses that exchange both goods and services.[3] History The history of e-commerce is oftenRead MoreE Commerce, B2b And B2c1301 Words   |  6 PagesI. Introduces the E-commerce, B2B and B2C 1. E-commerce E-commerce stands for Electronic commerce and it is the process of buying, selling or exchanging products, service or information across the Internet. E-commerce not only buying and selling of products and service, but also servicing customer, collaborating with business partners, and conducting electronic transactions within an organisation. 2. B2B e-commerce B2B stands for Business-to-Business, which is the transactions between businessesRead MoreDisadvantages Of E Commerce1457 Words   |  6 PagesThanks to development technology, e-commerce, which has revolutionized nearly every industry in the world has become more and more popular and effect on a business and people (Bandyo-Padhyay, N. 2002). According to Bandyo-Padhyay. N (2002), it is a trendy expression that web based business performed in the right on time to the center of the 1990s and quickly turned into a typical term in the business and scholastic world. Internet business (Electronic trade) implies working business electronicallyRead MoreOverview of Electronic Commerce in China Essay1629 Words   |  7 Pages3.2 Overview of Electronic Commerce in China 3.2.1 Internet in China In September 1987, the Chinese Academic Network built the first domestic Internet e-mail node and sent out the first e-mail from China. The universities were the first Chinese institutions to connect to the Internet. In 1990, a number of Chinese universities and educational institute including the Ministry of Education were connected. But substantial growth of Internet was not occurred until year 1994, when the National ComputingRead MoreThe Social Impact of E-Commerce1176 Words   |  5 PagesUse of e-commerce has increased massively since it was first introduced to the general public. Nowadays customers like to do their shopping at their own comfort peacefully at home. E-commerce allows the customer to do this as products are displayed and described to the user before the purchase has been made. However this boost in e-commerce has affected the society both positively and negatively. Changing Customer Perspectives When it comes to making purchases online customers straight away thinkRead MoreIntegrating Search Engines With E Commerce1695 Words   |  7 Pagesbeing done online through websites. Online shopping is taking the lead as people are seeking or rendering online service and products since it is more secure and simpler compared to physical shopping. As an E-marketing and E-commerce expert, it is important to design, develop and maintain a Bunker Books website that includes a sophisticated shopping cart system, payment systems over the internet, end solutions that will add value to other components of E-commerce that includes online marketing. TheRead MoreEssay On E-Commerce Trends734 Words   |  3 Pages2017 e-commerce-trends-in-2017 Finally, 2017 is here, so what exactly your e-commerce growth plans are and what e-commerce trends do you need to stay on top of? Are you planning to expand the product categories, revamping or redesigning your website or going international? Whatever the plans are, keep in mind there are some of the biggest e-commerce trends we are going to expect in 2017. Let’s read on to find out some trendy e-commerce tricks for online merchants to build a user-friendly e-commerceRead MoreBackground. Today, People Are Engaging In E-Commerce More1742 Words   |  7 PagesBackground Today, people are engaging in e-commerce more than ever. Traditionally American consumers shopped exclusively in local businesses and specialty mom and pop stores. These stores are essentially smaller, independently owned and operated businesses that have little influence on the market. Small businesses occupy several areas of business including retail, services, wholesaling and manufacturing. The growing acceptance of the Internet and e-commerce in the early 1990’s changed the way people